Privacy Policy

Privacy Policy

This Privacy Policy explains how Person ("we," "us," or "our") collects, uses, and shares information about you when you use our services.

Section Coverage

This policy applies to information collected through our website, mobile applications, and any services we provide. It describes the information we collect and how we use and disclose that information.

Information We Collect

We collect several types of information from and about users of our services:

Personal Information: This includes information you directly provide to us, such as your name, email address, postal address, phone number, and payment details.

Automatic Data: When you access our services, we automatically collect certain information, including your IP address, browser type, operating system, referring URLs, access times, and how you interact with our services.

Third-Party Sources: We may receive information about you from other sources, including third-party business partners, social media services, and publicly available sources.

Client Website Data: When acting as a data processor for our clients, we may process data collected on their behalf from their websites. In such cases, the client acts as the data controller and is responsible for the lawful collection of the data, while we process the data strictly in accordance with their documented instructions.

How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery: To provide, operate, maintain, and improve our services, and to fulfill your requests.

Billing: To process payments and manage your account.

Communications: To send you technical notices, updates, security alerts, support and administrative messages, and to respond to your comments, questions, and requests.

Analytics: To monitor and analyze trends, usage, and activities in connection with our services to improve functionality and user experience.

Security: To detect, prevent, and address technical issues, fraud, and security vulnerabilities.

Marketing: To communicate with you about products, services, offers, promotions, and events offered by us and others we think will be of interest to you, where permitted by law.

Cookies & Tracking

We use cookies and similar tracking technologies to track the activity on our services and hold certain information.

Category

Description

Consent Mechanism

Essential Cookies

Necessary for the website to function and cannot be switched off in our systems.

Implied (necessary for service)

Performance Cookies

Allow us to count visits and traffic sources so we can measure and improve the performance of our site.

Required

Functionality Cookies

Enable the website to provide enhanced functionality and personalization.

Required

Marketing Cookies

Used to track visitors across websites to display relevant and engaging advertisements.

Required

You can manage your cookie preferences through the banner on our website or within your browser settings.

Data Sharing

We may share your information as follows:

Service Providers: We share information with vendors, consultants, and other service providers who need access to such information to carry out work on our behalf (e.g., payment processing, hosting).

Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, or protect the safety of our users or the public.

Business Transfers: Information may be disclosed and otherwise transferred to an acquirer, successor, or assignee as part of any merger, acquisition, debt financing, sale of assets, or similar transaction.

We do not sell your personal data to third parties.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

The specific retention periods are tied to the purpose of collection:

Billing/Transaction Data: Retained for Date years for tax and accounting purposes.

Marketing Communication Data: Retained until you unsubscribe or request deletion.

You may request the deletion of your personal data by contacting us at File. We will respond to all legitimate requests within the legally required timeframe.

Data Security

We have implemented technical and organizational measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, or disclosure. These measures include:

SSL/TLS encryption for data in transit.

AES-256 encryption for data at rest.

Strict access controls and ongoing security audits.

A formal incident response plan to address security breaches promptly.

User Rights

For Users in the European Union (EU) and European Economic Area (EEA) (GDPR)

You have the following rights regarding your personal data:

Right to Access

Right to Rectification

Right to Erasure (Right to be Forgotten)

Right to Restriction of Processing

Right to Data Portability

Right to Object

We aim to respond to all valid requests within one month of receipt. To exercise any of these rights, please contact us at File.

For Users in California (CCPA/CPRA)

If you are a California resident, you have the following rights:

Right to Know (access to specific pieces of information)

Right to Request Deletion

Right to Opt-Out of the Sale or Sharing of Personal Information (Note: We do not sell data)

Right to Non-Discrimination

We will respond to verifiable consumer requests within 45 days. Please submit requests via File.

International Transfers

We may transfer your personal information to countries other than the country in which the data was originally collected. Specifically, for transfers of personal data from the EU/EEA, we implement appropriate safeguards, primarily through the use of Standard Contractual Clauses approved by the European Commission, which contractually require the recipient to protect your personal data to the standard required by GDPR.

Children's Privacy

Our services are not intended for or directed at children under the age of 16 (in compliance with GDPR and COPPA where applicable). We do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete the information as soon as possible. If you believe we might have any information from or about a child, please contact us immediately.